Many common questions and answers can be found in the Support section of the Alganon Forums, which can be found here: http://www.alganon.com/forums/index.php?/forum/108-alganon-support
Monday through Friday, 8am to 5pm PST
You can also send a Private Message to the CSGMs (which are listed below) and they will be happy to help.
You can e-mail Alganon Support at email@example.com.
You can submit a ticket for help one of two ways:
Our CSGMs are often in-game and available to help! If you would like to get a hold of a CSGM, please submit a ticket through the ticket system and a CSGM will respond to your issue as soon as possible.
As always, our community is a fantastic source of information, so feel free to ask your question in general chat or a forum posting - there's a good chance another player can answer your question or point you in the right way!
We look forward to helping you. Enjoy your adventures in Alganon!